Shipping policy

We are committed to delivering your kawaii stationery safely and quickly!

Shipping Locations

• We currently ship to Canada and selected international destinations.

Processing Time

• Orders are processed within 1–3 business days.
• During peak periods, processing may take up to 5 business days.

Shipping Methods & Delivery Times

• Standard Shipping: 3–7 business days (Canada).
• Express Shipping: 1–3 business days (Canada).
• International Shipping: 7–21 business days, depending on destination.

Tracking

• Once your order ships, a tracking number will be emailed to you.
• Please allow 24–48 hours for tracking information to update.

Shipping Costs

• Calculated at checkout based on weight, destination, and shipping method.
• Free shipping promotions may apply from time to time.

Lost or Damaged Packages

• If your package is lost or damaged during shipping, contact us immediately at support@Rulleris.store or (800) 387-6556.

We aim to make every delivery smooth, so your cute stationery arrives in perfect condition!